Return and Refund Policy

15 Days Return Guarantee

Thank you for shopping at Soliciaboutique.com

We gladly accept the return/exchange within 15 days of receipt if you are not quite pleased with the items you received. However, please make sure items in new condition. And intimate products like swimwear is not returnable.

Simply drop us an email or note before return/exchange, we will try our best to meet your request.

Please note overdue requests may not be accepted.

What’s Solicia Boutique/ Return/Exchange Policy?

1. Returns must be received in new condition, unused, unworn, unwashed. Otherwise, returns will be subject to refusal. Swimwear, underwear and other private products are not retunrnable.
2. Solicia Boutique is not liable for problems under the following: Wrong size or color picked; Customer‘s subjective factors and just dislikes the item. Return shipping fees and the shipping fees from Solicia Boutique to customer are at customer's own expense.
3. We do not accept returned package without notifying us upfront.
4. We do not accept packages returned using COD service.
5. Don't return the package to the shipping address on shipping label, we cannot receive the package. If so, we can’t make any refund. 

How should I make a return?

1. Email return request→2.Request approved→3.Receive return address→4.Customer send shipping info after return→5.Returned package received→6.Release refund

1. Submitting return request by dropping an email.
2. Our customer service will communicate with you in the email, please pay attention to the reply. (Usually will reply within one working day)
3. Please return through your local post office to avoid tax when it arrives in our country.
4. Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
5. Refund will be released within 5 business days after we received the package.

How should I make an exchange?

1. Return package first, as steps above.
2. Resend will be arranged once we get return info.

Terms and Conditions

Welcome to "Solicita Boutique". These Terms and Conditions ("Terms") govern your use of the Website and the purchase of products available on the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

1. Account Registration and Security

1.1. To access certain features of the Website, you may be required to create an account. You must provide accurate and complete information during the registration process. It is your responsibility to maintain the confidentiality of your account credentials and restrict access to your account.

1.2. You are solely responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately. We shall not be liable for any loss or damage arising from your failure to comply with this section.

2. Product Information and Pricing

2.1. We make every effort to display accurate product information, including descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, reliability, or availability of any product information on the Website.

2.2. The prices of products displayed on the Website are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. Any such modifications or discontinuations will not affect orders placed prior to the change, except where required by law.

3. Ordering and Payment

3.1. By placing an order through the Website, you represent that you are legally capable of entering into a binding contract.

3.2. When you place an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. If we cancel your order, we will notify you and provide a refund if applicable.

3.3. You agree to provide current, complete, and accurate payment and shipping information for all orders. By submitting such information, you grant us the right to provide this information to third parties for the purpose of facilitating the completion of your order.

4. Shipping and Delivery

4.1. We will make reasonable efforts to ship products within the estimated delivery timeframe. However, we do not guarantee delivery dates and shall not be liable for any delays or damages caused by the shipping carrier or events beyond our control.

4.2. Risk of loss and title for products purchased from the Website pass to you upon delivery of the products to the shipping carrier.

5. Returns and Refunds

5.1. We strive to provide a satisfactory shopping experience. If you are not completely satisfied with your purchase, please refer to our separate Return and Refund Policy for detailed information on how to initiate a return, eligibility criteria, and refund procedures.

6. Intellectual Property

6.1. All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of [Your Clothing Website] and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

7. Limitation of Liability

7.1. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use